Privacy Policy

1 PRIVACY POLICY

This Privacy Policy sets out how we, Premiere Nutrition Ltd, collect and process your personal data through your use of this website, https://nutritionx.co.uk (our website), or where we otherwise obtain or collect your personal information. This Privacy Policy is effective from 8th May 2024.

Please read this Privacy Policy carefully. We recommend that you print off a copy of this Privacy Policy and any future versions in force from time to time for your records.

2 CONTENTS

Summary
Our details
Personal information we collect or obtain about you
How we collect or obtain personal information about you
Timeframes for providing you with the information in this privacy policy where we have obtained your personal information from a source other than you
How we use your personal information
Disclosure of your personal data
Use of your personal information only where we have your consent
How long we retain your personal information
How we secure your personal information
Our use of cookies and similar technologies
Your rights in relation to your personal information
Further information on your rights in relation to your personal data as an individual
Our request to access your personal information
Your right to object to the processing of your personal information for certain purposes
Consequences of not providing your personal information to us
Changes to our Privacy Policy
Changes to your information
Children’s Privacy

3 SUMMARY

This summary provides an overview of how we obtain, store, use and protect your personal information. It is intended to provide a very general overview only. It is not complete and must be read in conjunction with the corresponding full sections of this Privacy Policy.

Data Protection Officer: Naomi Christiansen
How we collect or obtain your information:
- When you provide it to us (e.g. by contacting us, completing a checkout process, placing an order on our website or signing up to our newsletter);
- From your use of our website, using cookies.
Personal information we collect: name, contact details, information about your computer (e.g. your IP address and browser type), payment information (e.g. your credit or debit card details when making payment through our website), information about how you use our website (e.g. which pages you have viewed, the time you viewed them, and what you clicked on), information about your mobile device (such as your geographical location).
Personal information we do not collect: any special categories of personal data about you (including details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
How we use your personal information: for administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business and website, for advertising and analytical purposes, in connection with our legal rights and obligations and for certain additional purposes only with your explicit consent.
Disclosure of your personal information to third parties: only to the extent necessary to run our business, fulfil any contracts we enter into with you, where required by law or to enforce our legal rights.
Do we sell personal information to third parties: No.
How long we retain your personal information: for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g. your consent, performance of a contract with you or our legitimate interests as a business.
How we secure your personal information: using appropriate technical and organisational measures such as storing your personal information on secure servers, encrypting transfers of data to or from our servers, encrypting payments on our site via Secure Sockets Layer (SSL) and only granting access to your personal information where necessary.
Use of cookies: we use cookies and similar information-gathering technologies such as web beacons on our website including analytical and targeting cookies. To find out more please visit our cookies policy here.
Transfers of your personal information outside the European Economic Area: we will not transfer your personal information outside of the European Economic Area. Where we do so, we will ensure appropriate safeguards are in place.
Your rights in relation to your personal information:
- To access your personal information and to be informed about its use;
- To correct your personal information;
- To have your personal information deleted;
- To restrict the use of your personal information;
- To object to the use of your personal information;
- To complain to a supervisory authority; and
- To withdraw your consent to the use of your personal information.
Additional security measures:
- Using appropriate technical and organisational measures such as storing personal information on secure servers.
- Only granting access to personal information where necessary.
- Using a non-standard URL for logging in to the content management system.
- Additional security measures include: Sucrui Firewall.

4 CONTACT DETAILS

We, Premiere Nutrition Limited (08153712) of Unit Q1, Quadrant Distribution Centre, Gloucester, GL2 2RN is the data controller responsible for your personal data.

Our data protection officer is Naomi Christiansen. As data protection officer, Naomi Christiansen is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights (Paragraph 22), you can contact the data protection officer by writing to Unit Q1, Quadrant Distribution Centre, Gloucester, GL2 2RN or sending an email to data@nutritionx.co.uk.

5 PERSONAL INFORMATION WE COLLECT OR OBTAIN ABOUT YOU

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kind of personal data about you which we have grouped together as follows:

Identity Data including your full name, title, date of birth and username or other customer identifier;
Contact Data including your email address, delivery address, billing address and your phone number;
Financial Data including your payment information (e.g. your credit or debit card details);
Transactional Data including details about payments to and from you and other details of products or services you have purchased from us;
Technical Data including your IP address, your login data, Information about your device (e.g. device and browser type and version), time zone, setting and location, browser plug-in types and versions, operating system, platform and other technology devices you use to access this website;
Usage Data including information about how you use our website (e.g. which pages you have viewed, the time you viewed them and what you clicked on); and
Marketing and Communications Data including your preferences in receiving marketing from us and our third parties, and your communication preferences.

6 HOW WE COLLECT OR OBTAIN PERSONAL INFORMATION ABOUT YOU

We use different methods to collect data from and about you.

6.1 Information collected from you

We collect some personal data directly from you, such as Identity, Contract and Financial Data. This includes personal data you provide:

through your use of our website and its features;
when you contact us directly by email, phone, in writing, or via social media;
when you order goods and services;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey;
provide us with feedback;
when you use any of our other websites or applications; or
any other means by which you provide personal information to us.

6.2 Information received about you from third parties

We may receive information about you from third parties such as:

our affiliates;
business partners, (where authorised or permitted by law);
credit and fraud checking agencies;
analytics providers such as Google based outside the EU;
advertising networks such as Google AdWords based inside the EU;
search information providers such as Google based inside or outside the EU; and
publicly accessible sources, such as the electoral register, online customer databases, business directories, media publications, social media, websites, and other publicly accessible sources.

6.3 INFORMATION COLLECTED FROM AUTOMATED TECHNOLOGIES OR INTERACTIONS

As you interact with our website, we may automatically collect Technical Data about your device, browsing actions and patterns through cookies and similar technologies. Our cookies policy sets out more of the information on how we use cookies and similar technologies to collect information about you. You can access our cookies policy via this link: https://nutritionx.co.uk/cookie-policy/.

Please note that our website may include links to third-party websites and applications, clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

7 TIMEFRAMES FOR PROVIDING YOU WITH THE INFORMATION IN THIS PRIVACY POLICY WHERE WE HAVE OBTAINED YOUR PERSONAL INFORMATION FROM A SOURCE OTHER THAN YOU

Where we obtain personal information about you from a source other than yourself, and we are required to provide you with the information in this Privacy Policy, we will provide it to you at the following points in time:

if we intend to use your personal information to communicate with you, at the point when we first communicate with you;
if we envisage that we will disclose your personal information to a third party, when we disclose your personal information to that third party (at the latest); and
in any other circumstances, within a reasonable period after obtaining your personal information (and in any event within one month at the latest), taking into account the specific circumstances in which we use your personal information.

8 HOW WE USE YOUR PERSONAL INFORMATION

We will only use your personal information when the law allows us. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you. Performance of a Contract means processing your personal data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Where we need to comply with a legal or regulatory obligation. Compliance with a Legal or Regulatory Obligation means processing your personal data where it is necessary to comply with a legal or regulatory obligation which we are subject to.
Where you have provided your Consent. You have the right to withdraw consent (from us or any third party) at any time by contacting us.
We will get your express opt-in consent before we share your personal data with any company other than Nutrition X for marketing purposes.

8.1 HOW WE USE YOUR PERSONAL INFORMATION

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interest are where appropriate.

Note that we pay process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity	Type of data	Lawful basis for processing including basis of legitimate interest
To register you as a new customer	(a) Identity (b) Contact	Performance of a contract with you
To process and deliver your order	(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications	(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us or to pass your address to couriers or delivery service providers)
To manage our relationship with you	(a) Identity (b) Contact (c) Profile (d) Marketing and Communications	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a prize draw, competition or complete a survey	(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications	(a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website	(a) Identity (b) Contact (c) Technical (d) Financial	(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security) (b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you	(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical	Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences	(a) Technical (b) Usage	Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you provided by us	(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile	Necessary for our legitimate interests (to develop our products/services and grow our business)
For the purposes of our company reorganisation, sale or acquisition, investment or other corporate restructuring	(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications	Necessary for our legitimate Interests (we need to inform you about any changes in our company; we may need to share your personal details with third parties who are committed to the reorganisation or restructuring, acquisition or investment in our company)
To enable you to receive services you have requested from third party service providers or where required for us to provide services to you.	(a) Identity (b) Contact (c) Marketing and Communications	(a) Performance of a Contract (or pre-contractual enquiries) (b) Necessary for our legitimate interests (to provide you with services from third parties through our website when you request them)
To communicate with our business advisors and legal representatives.	(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile (f) Marketing and Communications	Necessary for our legitimate interests (of obtaining legal and professional business advice)
To ensure physical, network and information security and integrity.	(a) Technical (b) Usage (c) Profile	Necessary for our legitimate interests (of ensuring that our IT systems and networks are secure and uncompromised, including, for example, preventing malware, viruses, bugs or other harmful code, preventing unauthorised access to our systems, and any form of attack on, or damage to, our IT systems and networks)
Providing statistical information to third parties such as Google Analytics, and SOZO Design Ltd.	(a) Technical (b) Usage (c) Profile	Necessary for our and third parties’ legitimate interests (of research purposes, including market research, better understanding our respective customers, and tailoring our respective products and services to their needs)

You will only receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving the marketing.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

9 HOW WE USE YOUR PERSONAL INFORMATION

We may share your personal data with the parties set out below for the purposes set out in the table in paragraph 8 above:

Our affiliates;
Other companies based in the UK or EEA provide us with legal and finance services, acting as joint controllers or processors controllers including lawyers, bankers, auditors and insurers based within the UK who provide consultancy, banking, legal, insurance and accounting services;
Service providers acting as processors who provide IT, logistics, payment providers, and system administration services such as:
- our suppliers;
- IT services providers;
- our web development agency SOZO Design Ltd;
- third party payment providers such as PayPal and Checkout.com;
- third party service providers which help us fulfil orders and respond to enquries such as Mintsoft, Unleashed, Xero and Gorgias.
HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the UK who require reporting of processing activities in certain circumstances;
Third party services providers such as Klaviyo, based in the USA, to deliver our e-newsletter. You will only receive direct marking communications where you have expressly consented to do so, and you can opt-out at any time.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

International Transfers

Some of our external third parties are based outside the UK and the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the UK and the EEA.

Whenever we transfer your personal data out of the UK and the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK and the EEA.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Please note that where third parties are separate and independent controllers of your data, their privacy policies will apply and you are advised to review their privacy notice.

10 USE OF YOUR PERSONAL INFORMATION ONLY WHERE WE HAVE YOUR CONSENT

We will process your personal information to provide you with offers relating to goods and services we offer from time to time) only where we have obtained your consent to do so.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside our group for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by emailing us at hello@nutritionx.co.uk or writing to us at Unit Q1, Quadrant Distribution Centre, Gloucester GL2 2RN or by following the opt-out links on any marketing message sent to you or by contacting us if you need details about the specific legal ground we are relying on to process your personal data at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.

11 HOW LONG WE RETAIN YOUR PERSONAL INFORMATION

In general, we will retain your information for no longer than necessary, taking into account the following:

The purpose(s) for which we are processing your personal information, such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or for our legitimate interests;
Whether we have any legal obligation to continue to process your information, such as any record-keeping obligations imposed by applicable law; and
Whether we have any legal basis to continue to process your personal information, such as your consent.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Where you order goods or services from us, we will retain your information for six years from the end of the financial year in which you purchased those goods or services from us, in accordance with our legal obligations to keep records for tax purposes.

In some circumstances you can ask us to delete your data: see Your Rights at paragraph 14 below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Where you contact us with an enquiry, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 6 further month(s), after which point we will delete your information.

12 HOW WE SECURE YOUR PERSONAL INFORMATION

We take appropriate technical and organisational measures to secure your personal information and to protect it against unauthorised or unlawful use or processing as well as against the accidental loss or destruction of, or damage to, your personal information, including:

Only sharing and providing access to your personal information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
Using secure servers to store your personal information;
Verifying the identity of any individual who requests access to personal information prior to granting them access to personal information;
Using Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any payment transactions you make on or via our website;
Only transferring your personal information via closed system or encrypted data transfers;
Sucrui Firewall.

Transmission of information (including personal information) over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk. We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

13 OUR USE OF COOKIES AND SIMILAR TECHNOLOGIES

Cookies are data files which are sent from a website to a browser to record information about users of a website.

We use cookies and similar technologies on or via our website. For further information on how we use cookies and similar technologies, including the information we collect through our use of cookies and similar technologies, please see our cookies policy, which is available via the following link: https://nutritionx.co.uk/cookie-policy/.

You can reject some or all of the cookies we use on or via our website by changing your browser settings, but doing so may impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org.

We use Google Analytics on our website to understand how you engage and interact with it. For information on how Google Analytics collects and processes data using cookies, please visit www.google.com/policies/privacy/partners/. You can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout.

We use web beacons in our marketing emails and on our website. For information on how third parties use information gathered from our use of web beacons, please visit https://www.mailchimp.com. Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (e.g. when you choose browser settings which block cookies and trackers) or by not accessing the images containing them (e.g. if you select a “do not display images (in emails)” setting in your email server).

14 YOUR LEGAL RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION

You have the following rights in relation to your personal information, which you can exercise by writing to the following address: Unit Q1, Quadrant Distribution Centre, Gloucester,GL2 2RN or sending an email to data@nutritionx.co.uk:

To request access to your personal information and information related to our use and processing of your personal information;
To request the correction or deletion of your personal information;
To request that we restrict our use of your personal information;
To receive personal information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that personal information transferred to another Data Controller (including a third party Data Controller);
To request the transfer of your personal data to you or a third party;
To object to the processing of your personal information for certain purposes (for further information, see the section below entitled ‘Your right to object to the processing of your personal information for certain purposes’); and
To withdraw your consent to our use of your personal information at any time where we rely on your consent to use or process that personal information. If you withdraw your consent, this will not affect the lawfulness of our use and processing of your personal information on the basis of your consent before the point in time when you withdraw your consent.

You also have the right to lodge a complaint with a supervisory authority, which, for the purposes of the UK, is the Information Commissioner’s Office (ICO), the contact details of which are available here: https://ico.org.uk/global/contact-us/. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

15 FURTHER INFORMATION ON YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA AS AN INDIVIDUAL

For further information about your rights in relation to your personal information, including certain limitations which apply to some of those rights, please visit the following pages on the ICO’s website:

You can also find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation (GDPR), which is available here.

16 YOUR REQUEST TO ACCESS YOUR PERSONAL INFORMATION

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Where you request access to personal information, we are required by law to use all reasonable measures to verify your identity before doing so. Where we possess appropriate information about you on file, we will attempt to verify your identity using that information. If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your personal information.

These steps are necessary to verify your identity in order to reduce the risk of identity fraud or identity theft by persons other than yourself asking for access to your personal information.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than

a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

17 YOUR RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL INFORMATION FOR CERTAIN PURPOSES

You have the following rights in relation to your personal information, which you may exercise in the same way as you may exercise the rights in the preceding section (Your rights in relation to your personal information):

to object to us using or processing your personal information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. predicting your behaviour based on your personal information) based on any of these purposes; and
to object to us using or processing your personal information for direct marketing purposes (including any automated evaluation we make about you or any of your characteristics as a person, to the extent that it is related to such direct marketing).

You may also exercise your right to object to us using or processing your personal information for direct marketing purposes by:

clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
sending an SMS message containing only the words “OPT OUT” in reply to any marketing communication we send by text message; or
sending an email to hello@nutritionx.co.uk, asking that we stop sending you marketing communications or by including the words “OPT OUT”.

Whenever you object to direct marketing from us by a different communication method to that of the marketing communications you have received from us, you must provide us with your name and sufficient information to enable us to identify you in relation to the communications you have received (for example, if you have received text messages from us and you wish to unsubscribe by email, we may need you to provide us with your phone number in that email).

18 CONSEQUENCES OF NOT PROVIDING YOUR PERSONAL INFORMATION TO US

Where you wish to purchase products or services from us, we require your personal information in order to enter into a contract with you. We may also require your personal information pursuant to a statutory obligation (in order to be able to send you an invoice for products and services you wish to order from us, for example).

If you do not provide your personal information, we will not be able to enter into a contract with you or to provide you with those products or services.

19 CHANGES TO OUR PRIVACY POLICY

We may change our Privacy Policy from time to time without providing prior notice to you. If required by law, we will make such changes to our Privacy Policy known to you by posting a notice on the website and/or by us posting an updated version of our Privacy Policy on our website with a new effective date stated at the beginning of it. Our processing of your personal information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Where we intend to use your personal information for a new purpose other than the purpose(s) for which we originally collected it, we will provide you with information about that purpose and any other relevant information before we use your personal information for that new purpose and obtain your consent if required.

20 CHANGES TO YOUR INFORMATION

Please inform us of any changes to any information (including personal information) which we hold about you so we can keep the information we hold about you accurate and up-to-date.

21 CHILDREN’S PRIVACY

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect personal information from children under the age of 13. The website is not intended to solicit information of any kind from children under the age of 13.

It is possible that we may receive information pertaining to children under the age of 13 by fraud or deception. If we are notified of this, as soon as we verify the information, we will immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about children under the age of 13, please do so by sending an email to data@nutritionx.co.uk.